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Episode 29 Hiring? What Do “A” Player Employees Want?

Uncategorized Jan 29, 2020

 A Boss That Cares 

Is your business hiring? Do you ever wonder what attracts the top talent, or “A” player employees, and what keeps them happy in a role?  

An independent study was conducted by Chic-Fil-A after looking at employee research data and finding that crucial information about the desires of top performers wasn’t properly recorded— there was no data.  

So, they conducted their own study in conjunction with global third-party HR companies. Collecting research on all employees, and then segmenting that data based on performance, the “A” players were defined as people with the top metrics of performance with a minimum of three-year period of consistency.  

After looking at this section of the employee population, there was a single common desire among them. They wanted a boss that demonstrated care.  

They wanted somebody that genuinely cared for them, on a personal and individual level....

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Finding Your Company’s North Star: Developing A Unified Purpose Your Team Can Rally Around

Uncategorized Jan 28, 2020

Finding Your Company’s North Star: Developing A Unified Purpose Your Team Can Rally Around


The following is adapted from The Problem Isn’t Their Paycheck.


Over 50 percent of currently employed people are looking for a new job—not because money is a problem, but because they don’t feel like they’re doing work that matters. 

To motivate and retain your employees, you must show them why their work matters. You do that by creating a unified purpose—a company-wide purpose that your team can rally around and believe in. As an example, the purpose of Stewardship (my mortgage, insurance, and investment management company) is “loving people through finances.”

I’m sure this isn’t the first time you’ve heard about the importance of purpose. In theory, purpose is easy to understand, but in practice, you may feel a little lost. You might even be thinking, “My company doesn’t have a purpose. We...

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Episode 28 Payroll Calculation

Uncategorized Jan 22, 2020

How Much Should You Pay Your Employees? 

Another one of the most frequently asked questions among business owners. I always see this topic discussed in Facebook Groups of fellow business owners, and a question that is particularly important when you’re a first-time business owner or you’re looking to attract top quality employees.  

Am I paying enough to attract the best hires? What should I do? 

Naturally, every business and situation is unique to its own industry and geography. However, when you’re calculating payroll there are some things you definitely should not be doing.  

Never ask other business owners what they are paying their own employees of a similar job type or position.  

This might seem a bit counter intuitive, since on the surface it’s logical to base your own payroll on what other companies are offering for a similar role. But there is an integral piece of information that’s missing for the...

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How I Finally Got One of My Best Employees to Stay

Uncategorized Jan 21, 2020

Third Time’s the Charm: How I Finally Got One of My Best Employees to Stay

The following is adapted from The Problem Isn’t Their Paycheck.


As a small business owner, you rely on your employees. A single person quitting can be a drastic reduction to your workforce. When that happens, who is usually left picking up the slack? That’s right: you. 

If you can’t retain your employees, owning a business can quickly transform from a joy into a burden. I know this from firsthand experience running Stewardship, my mortgage, insurance, and investment management company. I also know from experience that getting your people to stay is easier said than done. 

In this article, I’ll share the story of how one of my best employees, Mike, quit working for me—twice—and then finally stayed. Ultimately, it turned out that the problem wasn’t Mike at all, but me. The lessons I learned from Mike have led me to fundamentally change the way I...

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How To Motivate Employees

Uncategorized Jan 15, 2020

How Do You Motivate Employees?

One of the most frequently asked questions is how to motivate employees?

How do you do it right? When you get frustrated with performance, how do you figure out which ways are best to guide and encourage your team to do what you want?

In the technologically agile world today there are countless examples of tools that are designed to make it look like you’re being productive and working, when you’re not working.

There is an extension for Netflix that opens up a window appearing to be a conference call. It allows employees to see multiple video bubbles, like you’re used to viewing on conferences, along with a tiny window in the corner which of course is playing the show or movie you want to watch. So when your boss or manager walks by your workstation, at a glance it appears like you are diligently contributing and attending a call.

March Madness is a time of year when we can all expect productivity to go down a little, as everyone is...

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Stop Killing Your Employees’ Confidence

Uncategorized Jan 14, 2020

Stop Killing Your Employees’ Confidence

The following is adapted from The Problem Isn’t Their Paycheck.


As your team works every day, every week, and every month, they’re wondering, “Am I doing this right? Is this what I’m supposed to be doing?” At the end of the day, your employees want to know how they’re doing—especially the high achievers. 

Too often, as leaders, we leave our employees in the dark. Worse, we purposely create the impression that they are not performing as well as they should be. Following traditional advice, we set goals that are just outside of what is possible for them, to encourage them to strive for more. 

These tactics can kill your employees’ confidence, which will have a direct impact on their performance—and your bottom line. In this article, I’ll share my own story of making this mistake with my employee Mike and explain how you can avoid doing the same.

How I Destroyed an...

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Hiring Your First Employee

Uncategorized Jan 08, 2020

How To Hire Your First Employee

How exciting! It is a fantastic place to be in when your business is growing so much that you have an absolute need to hire more staff. After your first steps of Googling hiring best practices you’re faced with a choice of what type of person to hire and for which role.

What is the role you hire for first? Sales people, administration, or some kind of other support role? Before you can decide of who you hire first, you need to do one thing.

Staff Your Weaknesses

This is something Donald Miller says all the time, and I am one-hundred percent in agreement. Before you can even think of hiring your first employee you need to make sure that you are evaluating your own weaknesses.

In order to do this, you must know yourself. Become aware of what you’re good at, what you’re bad at, what you enjoy doing, and what areas of your business that you really tend to put off. Maybe they’re areas where you have some increased friction, or where...

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6 Questions to Evaluate Your Company’s Purpose

Uncategorized Jan 07, 2020

6 Questions to Evaluate Your Company’s Purpose 

The following is adapted from The Problem Isn’t Their Paycheck.


According to a LinkedIn Workplace Culture report, 71 percent of professionals would be willing to take a pay cut in order to work for a company with a mission they believe in or with shared values. Millennials in particular, who now make up the largest portion of the workforce, are highly driven by purpose.

Even more than money, people want to do work that matters—and you can give that to them.

A purpose is created when you can tie the service you provide or the product that you sell—as well as all the other tasks, activities, and things you do as part of your business—to a positive impact that’s made on people. 

To help you evaluate whether you’ve created an effective company purpose, I have created a simple purpose checklist. Answer these questions to determine whether you’ve created a purpose that will...

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Business Growth Strategies

Uncategorized Jan 01, 2020

Leaders Hold Back Organizations

Inspired by something frequently said by Dave Ramsey, the provocative thought of what actually can hold back growth and opportunity within a business is something I agree with.

The quote I’m referencing is “organizations are never held back by opportunities or their team, organizations are only held back by their leader”. While I have to admit Ramsey can lack some humility, at times to the detriment of his reception, there’s no arguing that he has a track record of being an exceptional marketer and successful business owner.

Limited Leaders Can’t Grow

Why I agree with what he had to say is because I believe that as an owner you’re the one who is ultimately responsible for your team and their opportunities. Since within an organization a leader is both the last line of defense and the first line of offense in maintaining a positive trend of growth, there’s one business development strategy that you need to...

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How To Increase Employee Performance

Uncategorized Dec 25, 2019

How To Increase Employee Performance

When talking about boosting employee performance, the solutions are never rocket science; while simple, they’re never that easy to follow through with. Today I want to introduce one thing you can do to help make sure you’re increasing employee performance that most people aren’t doing.

Tell Them How To Win

Speaker Dr. Henry Cloud is a psychologist that travels around the country, who basically helps organizations get stronger. When addressing leaders he often makes them look in the mirror, challenging them, to make sure that they’re actually growing. One of the questions he asks is “Does your team know how they are going to win?”.

This idea is different to one we wrote about a few weeks ago, which was about ensuring your team know what a win looks like and where they are going. Instead we’re going to help you establish steps and tactics to get your team on track to learning that how.

As managers or...

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