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Episode 32 The Struggle with Employee Management

Uncategorized Feb 19, 2020

Episode 32 The Struggle with Employee Management 

There can definitely be some struggles with employees. What’s the biggest one?  

How do you manage your employees in a way that they do what you want them to do… and more importantly, how do you get them to perform those desired actions correctly 

While this can seem to be an obvious issue, the resolution isn’t always clear, and it can certainly be frustrating when you’re dealing with the problem. You might find yourself wondering if you have the right people on your team after all, as you ask why they aren’t listening, or why don’t they care enough to listen.  

Simple and Clear Communication 

You need to make sure that you communicate clearly, and in a simple way. @EntreLeadership on Instagram recently published a creative infographic about the four must-dos about communicating clearly; 

  1. Prepare Beforehand 
  1. Understand Who Will Be Receiving...
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Episode 31 Don’t Act on Your Emotions

Uncategorized Feb 12, 2020


Leadership Traits 

There are so many people out there searching for great leadership traits- a business owner, boss, manager, or even a parent. Regardless of your role, I’m certain on some level you’re looking how you can lead betterand what you’re finding in your search likely isn’t consistent or cohesive.  

In my opinion, there is one universal thing you can work on that’s sure to improve leadership ability during those tense, stressful, and critical times in your day— and that is curbing your emotions.  

On Donald Miller’s Business Made Simple show, he was quoted saying that “nothing kills your career faster than your inability to control your emotions”. When I look back at some of my biggest mistakes in leadership, they all tend to be the result of letting my emotions control my actions.  

Emotions are great, but you have to be careful how you act on them, especially when you...

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Episode 30 How to Get Employees to Engage

Uncategorized Feb 05, 2020

Employee Performance 

How do you get your employees to engage? Overall getting workers to do the things you know they need to do to get your business to succeed, is a common universal issue for just about every business.  

When talking to owners and operators, it appears this is a struggle for everyone at some level. My interpretation is that this struggle exists because we’ve got it backwards.  

As leaders and managers, we have the process backwards. After hiring, we expect first for an employee to behave and work as needed, then we expect that employee to develop a liking to the company and their work, so that finally that person will grow into a sense of belonging to the company.  

Unfortunately, that’s not how the human brain works. If we’re to understand how to get our team members to positively engage to support our business goals, then we need to reverse that process and first create a sense of belonging to our...

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Episode 29 Hiring? What Do “A” Player Employees Want?

Uncategorized Jan 29, 2020

 A Boss That Cares 

Is your business hiring? Do you ever wonder what attracts the top talent, or “A” player employees, and what keeps them happy in a role?  

An independent study was conducted by Chic-Fil-A after looking at employee research data and finding that crucial information about the desires of top performers wasn’t properly recorded— there was no data.  

So, they conducted their own study in conjunction with global third-party HR companies. Collecting research on all employees, and then segmenting that data based on performance, the “A” players were defined as people with the top metrics of performance with a minimum of three-year period of consistency.  

After looking at this section of the employee population, there was a single common desire among them. They wanted a boss that demonstrated care.  

They wanted somebody that genuinely cared for them, on a personal and individual level....

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Finding Your Company’s North Star: Developing A Unified Purpose Your Team Can Rally Around

Uncategorized Jan 28, 2020

Finding Your Company’s North Star: Developing A Unified Purpose Your Team Can Rally Around


The following is adapted from The Problem Isn’t Their Paycheck.


Over 50 percent of currently employed people are looking for a new job—not because money is a problem, but because they don’t feel like they’re doing work that matters. 

To motivate and retain your employees, you must show them why their work matters. You do that by creating a unified purpose—a company-wide purpose that your team can rally around and believe in. As an example, the purpose of Stewardship (my mortgage, insurance, and investment management company) is “loving people through finances.”

I’m sure this isn’t the first time you’ve heard about the importance of purpose. In theory, purpose is easy to understand, but in practice, you may feel a little lost. You might even be thinking, “My company doesn’t have a purpose. We...

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Episode 28 Payroll Calculation

Uncategorized Jan 22, 2020

How Much Should You Pay Your Employees? 

Another one of the most frequently asked questions among business owners. I always see this topic discussed in Facebook Groups of fellow business owners, and a question that is particularly important when you’re a first-time business owner or you’re looking to attract top quality employees.  

Am I paying enough to attract the best hires? What should I do? 

Naturally, every business and situation is unique to its own industry and geography. However, when you’re calculating payroll there are some things you definitely should not be doing.  

Never ask other business owners what they are paying their own employees of a similar job type or position.  

This might seem a bit counter intuitive, since on the surface it’s logical to base your own payroll on what other companies are offering for a similar role. But there is an integral piece of information that’s missing for the...

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How I Finally Got One of My Best Employees to Stay

Uncategorized Jan 21, 2020

Third Time’s the Charm: How I Finally Got One of My Best Employees to Stay

The following is adapted from The Problem Isn’t Their Paycheck.


As a small business owner, you rely on your employees. A single person quitting can be a drastic reduction to your workforce. When that happens, who is usually left picking up the slack? That’s right: you. 

If you can’t retain your employees, owning a business can quickly transform from a joy into a burden. I know this from firsthand experience running Stewardship, my mortgage, insurance, and investment management company. I also know from experience that getting your people to stay is easier said than done. 

In this article, I’ll share the story of how one of my best employees, Mike, quit working for me—twice—and then finally stayed. Ultimately, it turned out that the problem wasn’t Mike at all, but me. The lessons I learned from Mike have led me to fundamentally change the way I...

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How To Motivate Employees

Uncategorized Jan 15, 2020

How Do You Motivate Employees?

One of the most frequently asked questions is how to motivate employees?

How do you do it right? When you get frustrated with performance, how do you figure out which ways are best to guide and encourage your team to do what you want?

In the technologically agile world today there are countless examples of tools that are designed to make it look like you’re being productive and working, when you’re not working.

There is an extension for Netflix that opens up a window appearing to be a conference call. It allows employees to see multiple video bubbles, like you’re used to viewing on conferences, along with a tiny window in the corner which of course is playing the show or movie you want to watch. So when your boss or manager walks by your workstation, at a glance it appears like you are diligently contributing and attending a call.

March Madness is a time of year when we can all expect productivity to go down a little, as everyone is...

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Stop Killing Your Employees’ Confidence

Uncategorized Jan 14, 2020

Stop Killing Your Employees’ Confidence

The following is adapted from The Problem Isn’t Their Paycheck.


As your team works every day, every week, and every month, they’re wondering, “Am I doing this right? Is this what I’m supposed to be doing?” At the end of the day, your employees want to know how they’re doing—especially the high achievers. 

Too often, as leaders, we leave our employees in the dark. Worse, we purposely create the impression that they are not performing as well as they should be. Following traditional advice, we set goals that are just outside of what is possible for them, to encourage them to strive for more. 

These tactics can kill your employees’ confidence, which will have a direct impact on their performance—and your bottom line. In this article, I’ll share my own story of making this mistake with my employee Mike and explain how you can avoid doing the same.

How I Destroyed an...

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Hiring Your First Employee

Uncategorized Jan 08, 2020

How To Hire Your First Employee

How exciting! It is a fantastic place to be in when your business is growing so much that you have an absolute need to hire more staff. After your first steps of Googling hiring best practices you’re faced with a choice of what type of person to hire and for which role.

What is the role you hire for first? Sales people, administration, or some kind of other support role? Before you can decide of who you hire first, you need to do one thing.

Staff Your Weaknesses

This is something Donald Miller says all the time, and I am one-hundred percent in agreement. Before you can even think of hiring your first employee you need to make sure that you are evaluating your own weaknesses.

In order to do this, you must know yourself. Become aware of what you’re good at, what you’re bad at, what you enjoy doing, and what areas of your business that you really tend to put off. Maybe they’re areas where you have some increased friction, or where...

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